Reference: wiki.zimbra.com
PLEASE NOTE:
WHITELISTING SPECIFIC IP ADDRESS & HOSTNAME CAN INCREASE SPAM EMAILS IN CASE OF THE CLIENT MACHINE (IP) THAT YOU WHITELIST IS INFECTED BY VIRUS, ALSO IF THE WHITELISTED IP/HOSTNAME IS ALREADY BLACKLISTED, THEN BLACKLIST RULES WILL BE CONSIDERED FIRST.
Workaround1: whitelist specific user/complete domain
Edit the Spamassassin config file "/opt/zimbra/conf/salocal.cf.in" add below lines to the end of the file to whitelist a complete domain or specific user.
whitelist_from *@domain.com whitelist_from user@domain.comAfter the above changes restart zmmtactl and zmamaviasdctl services and test the issue.
zmmtactl restart && zmamavisdctl restartWorkaround2: Whitelist IP Addresses/Hostnames while using RBL restrictions
Example:
[zimbra@zcs ~]$ vi /opt/zimbra/conf/postfix_rbl_override [zimbra@zcs ~]$ cat /opt/zimbra/conf/postfix_rbl_override -> add IP/hostnames you want to whitelist in this file. 10.137.27.80 OK 10.137.27.88 OK zcs711.us.zimbralab.com OK zcs714.us.zimbralab.com OK [zimbra@zcs ~]$ postmap /opt/zimbra/conf/postfix_rbl_override [zimbra@zcs ~]$ vi /opt/zimbra/conf/postfix_recipient_restrictions.cf [zimbra@zcs ~]$ cat /opt/zimbra/conf/postfix_recipient_restrictions.cf %%contains VAR:zimbraServiceEnabled cbpolicyd, check_policy_service inet:127.0.0.1:10031%% reject_non_fqdn_recipient permit_sasl_authenticated permit_mynetworks reject_unauth_destination check_client_access hash:/opt/zimbra/conf/postfix_rbl_override reject_unlisted_recipient %%contains VAR:zimbraMtaRestriction reject_invalid_hostname%% %%contains VAR:zimbraMtaRestriction reject_non_fqdn_hostname%% %%contains VAR:zimbraMtaRestriction reject_non_fqdn_sender%% %%contains VAR:zimbraMtaRestriction reject_unknown_client%% %%contains VAR:zimbraMtaRestriction reject_unknown_hostname%% %%contains VAR:zimbraMtaRestriction reject_unknown_sender_domain%% %%explode reject_rbl_client VAR:zimbraMtaRestrictionRBLs%% %%contains VAR:zimbraMtaRestriction check_policy_service unixrivate/policy%% permit [zimbra@zcs ~]$ zmmtactl restart Rewriting configuration files...done. postfix/postfix-script: refreshing the Postfix mail system Stopping saslauthd...done. Starting saslauthd...done. [zimbra@zcs ~]$Workaround3: Whitelist Hostname/IP addresses without restarting any services
[[root@v01 ~]# mkdir /etc/zimbra_custom --> create a directory inside /etc [root@v01 ~]# chown zimbra:zimbra /etc/zimbra_custom --> change user and group ownership to zimbra [root@v01 ~]# ls -ld /etc/zimbra_custom/ drwxr-xr-x 2 zimbra zimbra 4096 Jan 26 18:23 /etc/zimbra_custom/ [root@v01 ~]# su - zimbra --> switch to zimbra [zimbra@v01 ~]$ touch /etc/zimbra_custom/test_whitelist --> create a file [zimbra@v01 ~]$ nano /etc/zimbra_custom/test_whitelist --> ad list of domains or specific user that you want to whitelist [zimbra@v01 ~]$ cat /etc/zimbra_custom/test_whitelist v01.vinay.com OK 10.112.233.180 OK [zimbra@v01 ~]$ /opt/zimbra/postfix/sbin/postmap /etc/zimbra_custom/test_whitelist --> create a hash file using zimbra postmap [zimbra@v01 ~]$ ls -l /etc/zimbra_custom/ total 12 -rw-r----- 1 zimbra zimbra 18 Jan 26 18:24 test_whitelist -rw-r----- 1 zimbra zimbra 12288 Jan 26 18:24 test_whitelist.db --> .db file will be created [zimbra@v01 ~]$ [zimbra@v01 ~]$ postconf |grep smtpd_recipient_restrictions --> check the current recipient restrictions smtpd_recipient_restrictions = reject_non_fqdn_recipient, permit_sasl_authenticated, permit_mynetworks, reject_unauth_destination, reject_unlisted_recipient, reject_invalid_helo_hostname, reject_non_fqdn_sender, permit [zimbra@v01 ~]$ postconf -e smtpd_recipient_restrictions="reject_non_fqdn_recipient, permit_sasl_authenticated, permit_mynetworks, reject_unauth_destination, reject_unlisted_recipient, check_sender_access hash:/etc/zimbra_custom/test_whitelist, reject_invalid_helo_hostname, reject_non_fqdn_sender, permit" --> add the hash file to current recipient restrictions [zimbra@v01 ~]$ postconf |grep smtpd_recipient_restrictionssmtpd_recipient_restrictions = reject_non_fqdn_recipient, permit_sasl_authenticated, permit_mynetworks, reject_unauth_destination, reject_unlisted_recipient, check_sender_access hash:/etc/zimbra_custom/test_whitelist, reject_invalid_helo_hostname, reject_non_fqdn_sender, permit [zimbra@v01 ~]$
Note: All 3 workarounds will not survive upgrades, will have to take backup of above changes and redo the same changes after the upgrade.
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